Warranty

IXIM INTERNATIONAL LLC offers its customers a 10-year limited warranty against any defect in the material or stitching when the encasement cover is used in a normal manner, and maintained as directed. The product must be laundered in accordance with maintenance instructions. Strictly no bleach should be used in the laundering process.
The encasement cover can be machine-washed and tumble-dried in a mechanical dryer, using low to medium heat. Never dry the encasement cover alone, by itself.

IXIM INTERNATIONAL LLC should be notified by telephone at its toll free number, 1-888-224-3135, within five (5) days from date of damage or notice of defect, for instructions on how to claim the replacement product. The damaged or defective product must be returned to IXIM INTERNATIONAL LLC for inspection, along with a copy of the purchase order or receipt.

THIS WARRANTY DOES NOT EXTEND TO NORMAL WEAR AND TEAR AND WILL NOT COVER DAMAGES DUE TO NON-COMPLIANCE WITH SPECIFIED MAINTENANCE INSTRUCTIONS.
THIS WARRANTY CAN BE AVAILED OF ONLY BY THE ORIGINAL PURCHASER OF THE PRODUCT.